Retail Trade

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College Nannies & Tutors: Franchise Business Models

Joe Keeley, founder of College Nannies and Tutors (CNT), hung up the phone. Another insurance company had declined to underwrite the coverage he needed for CNT to expand; he had contacted over forty Read More...

Category: Case Studies

Author: Mark Spriggs

How Best Buy Engages Employees in Putting Customers First

Most businesses say that they put the customer first. Yet customers today are more ready than ever to bolt. The changing fortunes of even venerable chains such as Macy's and Sears shows that no Read More...

Category: Applied and Practice

Authors: Richard Schulze and Kimberly Eddleston

Entrepreneurship and Thought Leadership's Shotgun Marriage

As digital technologies continue to fuel the rise of new companies around the world, it's easy to presume that raising money is the startups’ biggest challenge. But a larger and often-overlooked Read More...

Category: Applied and Practice

Author: Robert Buday

Delivering the Goods: An Interview with Best Buy and EIX Founder Dick Schulze

Dick Schulze, the founder of Best Buy and EIX, shares his experiences as an entrepreneur and innovator, including how he tripled his income from his boyhood paper route; quit a retail job when his Read More...

Category: Interviews

Author: James C Wetherbe

Entrepreneurial Brinkmanship: Lessons Learned from Best Buy and FedEx

Entrepreneurial startups have the advantage of nimbleness that comes from being small and collaborative. They are a speedboat compared to the corporate barges they compete against in the early stages Read More...

Category: Case Studies

Author: James C Wetherbe