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How Best Buy Engages Employees in Putting Customers First
sites/forbespr/2014/09/10/companies-struggling-to-win-customers-for-life-says-new-study-by-forbes-insights-and-sitecore Read More...
Category: Applied and Practice
Authors: Richard Schulze and Kimberly Eddleston
Entrepreneurial Brinkmanship: Lessons Learned from Best Buy and FedEx
This experience provided Schulze with a key insight that would lead to a competitive advantage for Best Read More...
Category: Case Studies
Author: James C Wetherbe