The next generation of owners is crucial to the family firm's survival. The process of getting them ready and instilling the right attitudes should start early.
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Messages that proclaim solidarity can backfire if they are perceived as opportunism rather than a genuine commitment to the cause. Is your company walking the talk?
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Some are rallying the team, communicating better and discovering strength and resilience. For others, the crisis has made their weaknesses and conflicts worse.
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Many families dare not discuss certain topics because they want to preserve the illusion of harmony and unity. But these taboo topics are bound to erupt sooner or later.
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