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How Best Buy Engages Employees in Putting Customers First How Best Buy Engages Employees in Putting Customers First
Most businesses say that they put the customer first. Yet customers today are more ready than ever to bolt. The changing fortunes of even venerable chains such as Macy's and Sears shows that no Read More...
The Next Generation Can Help the Family Firm Innovate
  Much has been written about how family businesses can have transition problems when the founder's children take over.  Best Buy founder Richard Schulze and Ritch Sorenson of the Read More...
Category: Commentary

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