Strong family relationships are good for business, but being too insular will blind the family to great ideas from the outside and actually hurt return on equity.
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Some are rallying the team, communicating better and discovering strength and resilience. For others, the crisis has made their weaknesses and conflicts worse.
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This video, also available as a podcast, explores how family businesses are balancing cherished traditions and social capital against the mandate to control costs at a time of economic peril.
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